Tag: manipulation

  • More On Spotting Social Media Disinformation

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    (This article is broken up into several pages. Use the dropdown menu below or the navigation menu at the bottom of each page to be sure you read the whole article, it all ties together!)

    Introduction

    It must be said at the outset that the behaviors and tactics described below aren’t limited by any means to the social media sphere other than the raw mechanics of using social media as the delivery mechanism for disinformation. Nor are they limited to high-powered international politics, or even professionally organized information management firms.

    These behaviors are fundamentally those engaged in by those who see life as competition and are set out to win even if it hurts someone else along the way. Whether it’s musicians and comedians competing for ticket sales, actors competing for roles, nations competing for resources, politicians competing for office, there is a moral calculus in every decision as to whether one human being or the next, making the decision for themselves hundreds of times every day, chooses to compete against their fellow human beings, or to work with them against the greater challenges facing the species as a whole.

    Those who choose to put themselves above others are absolute master artisans with these behaviors. Even to the level of family dysfunction and relationship abuse patterns, it all shows up the same way in the end, and it’s all corrosive to our individual and collective well-being and health.

    That’s why It is absolutely crucial to understand and teach yourself to identify and reject social media disinformation. The damage done just in the last few years by this problem includes millions of lives lost.

    One classic tactic of disinformation campaigns is “counter-intelligence.” This phrase gets thrown around a great deal in online conversation these days, often by conspiracy theorists and sovereign citizen types and the like, but it very much is a thing, and you are very much being bombarded with it.

    I recently ran into a good example of aggressive counter-intelligence with a high likelihood* of being a deliberate and planned disinformation campaign via a message posted by a page labeling itself with leftist, anti-capitalist terminology.

    *One of the core problems with online disinformation campaigns is that you can often never hope to be 100% certain that your instincts are correct. That’s why it’s critical that you keep them razor-sharp.

    I won’t link to the page or the displayed content, but I don’t have to hide the page’s name, either. The piece immediately caught my attention, not because oh a swastika or I care what some neofash has to say, they all say the same things anyway. What caught my attention is that this page is “calling out” the Biden administration, treating this ridiculous and obvious display as thought it were in any way meaningful to a thoughtful consideration of…well, anything.

    I didn’t even pay attention to what page this appeared on until after I’d commented, and while I wasn’t ridiculously aggressive I also minced no words. What I said was, in short: this is absolute nonsense for a million reasons. I laid my case out firmly, clearly, and without flinching, but also without profanity or threats or aggression.

    I did this deliberately, and I try to do it consistently, because the first response of the source nearly always tells you everything you need to know. We’ll get into that, and more details about all the specific disinformation tactics being employed here, why I have a high degree of confidence that this is deliberate behavior by willful neo-fascists, and how you can be better equipped to wade through the onion-layers of online disinformation without falling prey to it.

    So the first question, obviously, is “how do you know? Let’s look at that on the next page.

    How do I know?

    How do I know this image is disinformation? How can I determine the intent of the poster, the writer, the man in the photo, in a brief interaction?

    Obviously to fully answer this question you have to read the entire article; that’s why I wrote it, but in a nutshell, given all the factors at hand, there are only two conclusions to be drawn about this information as it is:

    1. The person who posted it genuinely believes what they’re saying. Somewhere, they’ve managed to convinced themselves that what’s written in the text is true. If that is the case and their genuine goal is to work against capitalism, they are simply incompetent to do so. I don’t mean I disagree, I mean they are blatantly and directly working to propagate information that works directly against their publicly identified and self-stated intentions and interests.

      They do this in the very act of attempting to advocate for those intentions. There simply can be no other word: they are not competent to do what they are doing, and if they genuinely want to advance their cause they would best do so by sitting down, shutting up, and letting someone competent do the talking. Have all the opinions you want, but don’t present yourself as some kind of expert when you clearly aren’t. It causes great harm – millions of deaths just in the last few years. When someone points it out to you, makes their case clearly, and you want to argue? That leads us to…
    2. The other possibility, which is that the person is fully aware of what they’re doing, and they’re doing it intentionally. That makes them a deliberate and willful disinformation agent. In the case of this image, it makes them a deliberate and willful neo-fascists advancing a obviously constructed pro-Putin narrative with eyes wide open.

    I repeat: there are no other reasonable explanations. It may very well be that the person really believes what they’re doing, but in refusing to stop doing it when they’re told what they’re doing they are actively advancing the agenda of autocracy and totalitarianism. In immediately jumping to a fevered and meaningless rationalizations of their behavior and attacking the messenger, they reveal their priorities to be other than truth, no matter what those priorities may be.

    Exactly who is this person? Exactly what are their priorities? Exactly why did they choose to share this story and then stand by it? It doesn’t matter. It does not matter. What matters is regardless of the answers to those questions, you know with a very high degree of certainty that whatever you’re dealing with isn’t worth dealing with and should be ignored. Why? Because as we’ve already outlined, either they’re incompetent or deliberately lying. We’ll discuss this more in a later section of this article.

    But what makes the story nonsense? That’s important because if the story has reasonable merit then my response to it did not, so let’s talk about that next.

    The Story Itself

    Let’s start with the first thing that caught my eye about this story: the premise. In short: a known neo-Nazi “endorsed” the Biden administration and praised their decision to send arms to Ukraine. Therefore, asserts the post and poster, the Biden administration should be opposed in every way because clearly they are Nazis.

    While it’s very difficult to find specific examples and citable scholarship in a casual search on the open web, this is a well-known and widely discussed tactic of manipulation that nearly any of us will recognize. The “bad” actor deliberately associates themselves with an enemy. In doing so, they deliberately create an opening for the suggestion this proves that the person they want to discredit surely must be a bad person.

    (There’s a variant of this thinking that you see in abusive relationship patterns and gaslighting, which can be loosely rendered as “you must have something wrong with you, if you didn’t you wouldn’t be with me.“)

    Fundamentally this relies on exploiting a logical fallacy called “association fallacy.” It has various types and synonyms – well-poisoning is a type of this fallacy, for instance. In the case of the piece we’re looking at today, the specific type of association fallacy is “guilt by association.”

    There are a couple of reasons this logic doesn’t hold up to scrutiny. The first is because Biden has no control whatsoever over who endorses him, nor what they give as their reasons; assuming there’s any responsibility for any of this on the part of the Biden administration is childishly silly in that aspect.

    The second reason is the endorsement is obviously not made in good faith. This bad actor knows what he’s doing, so much so that he’s nearly winking at you as he does it – is winking at his ideological comrades. They know there’s no way to conclusively prove he’s deliberately lying for the overt purpose of associating the Biden administration with neo-Nazism, that would require mind-reading. So they lie with just the thinnest pretense of believing their own BS, knowing that calling them out on it directly would just end in inconclusive bickering.

    Millions of abusers and tyrants and bullies and bigots throughout human history have manipulated association fallacy the same way, and we’ve all seen it in our lives many times if you give it some thought. Being able to recognize this level of manipulation and cunning is critical to protecting yourself against it on all levels.

    The Premise

    It’s also important to say out loud that part of what makes this effective is that you can make reasonable arguments for different dimensions of the argument – “People KNOW Biden is a fascist,” because it’s only a shade off the truth. You can build the argument quite easily. Certainly Joe Biden could be characterized as pro-Capitalist. I’ve said myself many times (and will probably have it on a shirt or something here in a minute), the win condition of capitalism is fascism. You can’t escape it when you play it out, but that’s a different conversation for a different time.

    In the mean time, in the full context of the world and life and history and everything else that’s relevant, Biden is just not plausible as a marauding autocrat deliberately burning the world down to put money in his own pocket. Biden is not plausible as even deliberately evil most of the time. But if you get baited in to trying to argue with the idea that he has the approval of neo-Nazis and that makes him evil, you’ve already lost because you’ve validated the idea that this assertion is sufficiently credible to require counter-argument.

    Truth is, in some ways Biden’s very progressive – one can hardly overlook how he forced the Obama administration’s hand on gay marriage, for instance. In other ways, he’ll likely never catch up completely. The ending of capitalism is one of those latter things. I think he’ll never stop believing that there is some way to engage in capitalism – not commerce, mind you, capitalism – without ending up breaking everything beyond repair. He has made decisions in the past that I believe had evil consequences. I believe that in particular some of the decisions he made, votes he cast, etc., early in his political career displayed much more of that tendency to make decisions that were hurtful to innocent people.

    That also doesn’t make him “a fascist,” at least not in the intentional and deliberate sense intended by the writer.

    Fascism requires deliberate, willful, hostile intent to establish or defend autocracy. Biden still believes the whole “American Dream” thing he grew up on. You work hard for a fair wage, you make enough to live on and enjoy a hobby, and if you care to and want to you can even go do something other than wage work to live on, you know the drill. He’s not ready to think post-capitalism. Neither is most of the rest of the world. That doesn’t make him a “fascist” in any but the most technical of senses, and most importantly that doesn’t make him an irredeemable soul like some of the great monsters of history, which is the narrative this whole mess is trying to sell.

    The Propagator

    Having reviewed the message, now let’s take a look at the messenger.

    The first thing you notice is that it appears to be a radically left-wing page – the name “Capitalism Kills” is a giant dogwhistle of course, but they referred to themselves as “Marxist-Leninists” and the other content on the page falls in to the same far-left tropes and symbolism.

    “We attack both US political parties” isn’t a meaningful rebuttal in the least. Nor is the assertion “we’re marxist-leninsts here.” If anything they seem more like people out to make the general public think of “Marxism” and “Leninism” as these radically anti-American ideologies, foolish and extreme.

    Not to say there is no -ism involved here, but if we credit the speaker for good faith belief in their own words the -ism is “egotism.” No reasonable person sweeps with this broad a brush; nobody who’s interested in real progress or discourse is going to spend all their time throwing around the idea of “condemning all US presidents past and present” as though it’s a meaningful and carefully considered position. It’s intellectually lazy and logically invalid, a position taken solely for the emotional satisfaction of the person taking it.

    That’s if we credit the speaker with believing their own words, which I’m not entirely sure is a good idea. If I was going to create an identity to make leftists look ignorant, radical, aggressive, and unreasonable, I could hardly do better than this set of messages.

    The assertions about “Biden and Obama helping the Nazis in Ukraine” is also, at very best, a radical misrepresentation of reality. While there has been aid from the US to Ukraine this has been consistently a matter of assisting their defense against ongoing Russian aggression into the territory. There is simply no reasoned basis to hold forth the notion that the Ukrainian government or any more significant portion of its people that could be found in any other country are “Nazis” or fascists of anything of the sort.

    This is typically where the propagandist will start gloating little factoids and trivia bits. In the context of Ukraine, invoking the Azov Battalion is a constant go-to, as though the existence of an isolated group of right-wing extremists is evidence the entire country is corrupt. This is illogic on the level of pointing to the Westboro Baptist Church as evidence that the entire US are raging fundamentalist religious bigots.

    In this case they went with a video showing a trident patch on a Ukranian military official’s uniform and then portraying this as evidence of Nazi control, in spite of the fact that the symbolism is at best ambiguous and focusing on it is ridiculous on the level of conspiracy theorism.

    The point however isn’t that the symbolism is ambiguous or that the Azov group was like thirty people; the point is to get you talking about those things rather than the fact that Russia is conducting an entirely unjustified and illegal war against another sovereign nation. The point is to focus negative attention among the hard left in the west against their own leaders by building accusations of their allegiance to far right, fascist, and or Nazi ideology.

    Then as a final nudge, we add a little social proof to validate ourselves by having another account – again, with the clear dogwhistle right in the name – come in and validate us without actually adding any substance or clarity to the conversation, or even trying to make an argument in support. Just say “nope, that one’s right” and get a little heart react and everybody’s warm and fuzzy while the person pointing out the propaganda is discredited and run off.

    In Conclusion

    This message was crafted to stoke anti-war sentiment and progressive distrust of the status quo Democrats into pro-Russian sentiment that also inflames internal opposition to Biden. The “left” in the US has never been particularly cohesive to begin with, and it’s quite easy to invoke anti-war noisemaking to create conflict among us. Start throwing around exaggerated and baseless but emotionally appealing claims and you’re certain to ensnare those whose egos far outpace their intellect.

    This, assembled guests, is just one example from the millions and millions of social media messages sent out every day with deliberately manipultive and malicious intent. The Russian government does a great deal of it to garner support for Putin’s imperalist aspirations; the plutocracy does it to herd us back to work in a pandemic; various and sundry interest who profit from confusion and strife are filling us constantly with well-designed nonsense – usually based on appealing to our egos in some way because that’s where we’re weakest – in order to weaken the entire concept of “democracy” because they believe that, being ruthless and having some access to resources, they believe they will benefit from the fall of democracy just like the Nazis benefitted from the persecution of Jews in the sudden availability to “good Germans” of fully furnished homes and fully stocked stores that had been appropriated by that persecution.

    Of course the great truth of hard-right ideology is that the monsters these people are feeding will be perfectly happy eating them for lunch when they run out of “others.” You can always create more “others,” just pick a new group to scapegoat – Jews, leftists, people of color, religious minorities, women, the LGBTQ community, the mentally ill – as long as you can maintain that us vs. them pretense and con enough people into believing they’ll always be an “us” and never a “them,” you’ll not lack for targets for persecution until there’s nobody left to persecute at all and we’re reduced to a state of social development that makes feudalism look like egregious liberty.

    They always believe they’re driving the machine until it runs them over.

    Those of us with the perception to understand this is a losing strategy for everyone must ensure we are well armed and with eyes wide open. A startling percentage of leftists have been sucked in by this narrative.

    Now (writing in October 2023) we’re seeing a whole new set of social disruption and argument in the wake of the recently escalated conflict between the Israeli government and the Palestinian people – an argument with no possible “clean” resolution that’s been going on in one form or another literally since pre-historic times. We’ll be encouraged to pick one point or another in the past when things were “right,” then blame the “other” for making a mess of it.

    Of course the only solution there ever was is for people to learn how to live peacefully and cooperatively together, but instead we’ll be continuously baited into these pointless arguments, we’ll become ever more radicalized against each other, and in the end the real objective – creating further factiousness and dissent among the free nations of the world, particularly those on the left working toward every more refined and effective democracy – will be gained unless we start taking the problem of disinformation seriously, right now.

  • What Real Media Bias Looks Like (2010)

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    (Curated post originally published Apr 8 2010)

    The subtle ways in which some media outlets will deliberately attempt to manipulate public opinion rather than just reporting the facts never ceases to amaze me.  This article about the health care bill provides an excellent example of what real media bias looks like – the subtle manipulation of public opinion though the use of loaded words and phrases to play on existing fears or create new ones, which in turn feeds conflict and drives interest in the news, which creates profits for the news companies.  A given organization or writer may also unwittingly wear their bias on their sleeve.

    Such as this article from McClatchy today:  Health care overhaul spawns mass confusion for public

    In this case, a series of reasonably neutral facts are embedded in a story full of negative anecdotes, some of which make deliberate pretense to fact for the sake of adding negative tone.  To wit:

    “They’re saying, ‘Where do we get the free Obama care, and how do I sign up for that?’ ” said Carrie McLean, a licensed agent for eHealthInsurance.com

    “Obama care” is a buzzphrase for all of the negative hype associated with the health care reform bill, used exclusively by conservative commentators and agitators.  I’ve yet to see a credible news source, or a credible commenter on either side of the issue refer to the bill as “Obama care” (or “Obamacare”).  Further, this is the third paragraph in the article – so one of the first evoked emotions is resentment by the conservative “base” against those evil greedy welfare leeches who want a free ride from ol’ Karl Adolph Obama. [ed. note 2023: this was long before Obama & the left began embracing the label]

    So if you already lean conservative on the issue, by the end of paragraph three you’re already pissed.

    It continues on with a claim that call centers have been “inundated” with requests from people who think that they have OMGRITENAOFREEDRUGS.  This strikes me as a highly questionably assessment; I participate widely in conversation on this subject with a very diverse group of people and viewpoints, and I’m not sure I’ve heard anyone who thought that the recent health care bill created immediate free health care for everyone…although in an ideal world that’s what it would have effectively done via single-payer.

    (Of course if we’re all healthy, then we can think about things other than needing medical care.  Things like how to properly detect bias in ostensibly objective news articles, for instance.  I can’t imagine anyone who would want to prevent THAT…)

    Watch the REAL media bias:

    • Consumers are cast as “frustrated” and “confused,” the article says, leveraging the power of suggestion to create confusion where there is none (the HCRB is actually pretty strarightforward, considering the scope and source of the thing) and further inflame negative opinion. 
    • A “new wave of inquiries” is coming; laid-off workers on COBRA are going to lose funding (cue a bunch of people on unemployment complaining about LOSING their socially subsidized health insurance for the unemployed while simultaneously railing against socialist health care policies).
    • A breast cancer survivor (cue sympathy!) is “confused” (oh that poor dear, how could that rotten Obama and his socialist minions have done this!) as to whether she should “try to access private coverage again some day” (Of course she should, if that’s the best option available, and that’s so self-evident as a result of both media coverage and the broad availability of both bill and summaries that I’m forced to wonder if “Ann Wooten” even exists.  Prior to te HCRB, of course, private coverage was the ONLY option other than abject poverty, and it wasn’t an available option at all and never would be to “Ann Wooten” due to her pre-existing condition.)
    • The state employee whines about how long the reform will take; a Hollywood Librul AND Furrner shows up to gloat down his nose at the rabble because he has good insurance through his labor union; small business owners are cast as confused and lost and at risk of cost increases or fines, with vague suggestions of IRS entanglements and labor cuts to “contain costs” – and of course “containing costs” implies that there are new costs to be “contained,” costs that will of course be well in excess of current costs.  The problem is there’s no data to support that implication.
      • One of my favorite passages: 
        Dimarob said many small businesses wouldn’t be able to participate. First they must do research to see whether they qualify. “It requires them to understand the intricacies,” she said.

        What I love about this is that it’s completely meaningless, but it SOUNDS scary.  “Many?”  What is “many?”  Is that a majority percentage?  Or is it “five,” which is indeed many but sure isn’t much among the millions of small businesses in this country?  The great thing is, I can’t find a provision anywhere that would prevent ANY small business from participating – indeed, one of the biggest complaints about this bill is that PARTICIPATION IS MANDATORY.  So how the hell are small businesses going to “not be able to participate?”  Uh-oh…look out, Joe, here come the INTRICACIES for you to have to sort through!  OMG WHY DOES GOVERNMENT MAKE RUNNING A BUSINESS SO HARRRRRRD?

    All of the above aspects of the article add to an overall negative tone – this health care bill is clearly confusing, expensive, and puts at risk the ability of small business (HI JOE THE PLUMBER!) to hire employees and pay their bills.  It makes cancer patients exhaust themselves trying to run the maze of regulation; it leaves parents unable to cover their adult children all the way until SEPTEMBER!!!  It forces small business owners to deal with more paperwork and “intricacies!”  It’s so EVULLLL!

    But it’s not just about accentuating the negative – you also have to negate the positive.  Our intrepid reporter accomplishes this with aplomb, leaving no positive aspect of this legislation untouched by her blighted point of view:

    • Rather than parents grateful for the ability to cover their kids an extra eight years, they’re parents who “have heard” that they can do this, “however” they have to wait until September.
    • Every single positive statement about the new law or the administration is delivered with a qualifier.  Every.  Single.  One. 
      “The administration is launching a public education campaign, BUT…”
      ”Parents can cover currently ineligible children, HOWEVER…”
      “Those with good coverage aren’t worried, BUT…” 
      “He explained many highlights…[h]owever..”
    • The software engineer who defends the bill’s clarity – the only person quoted who had anything positive to say about it – still has his caveats about detail. 
    • Obama has been “touting” a tax credit for small business…note how nasty that sounds, as opposed to the actual objective fact:  Obama has discussed small business tax credits along with the rest of the bill, because it’s now the law and people need to understand it and as President part of his job is to try to help people understand it because he’s the number one talking head in the country.  But rather than that, let’s choose words and phrases that a) make this sound like it’s still one mans quixotic crusade rather than a matter of accomplished federal law and b) then make the president sound like a snake-oil salesman “touting” the latest nostrum.
    • And of course, the president has been traveling to “talk to ordinary Americans.”  Because of course he couldn’t be “explaining” or “meeting” with people – he’s got to be “talking to” them, like a professor or a judge…and let’s not forget that the President is anything but an “ordinary American,” shall we?

    And then the same people who read this article as though it’s an example of objective, fact-based reporting sit and sneer at how dumb the people quoted in the article are for not realizing that their communist dreams of a free ride at the expense of us good, christian, white people who pay taxes are in vain.

    This is what our political discourse has come to, and this is why.  If we don’t start using our heads for something other than a place to put our iPod ear buds, we will continue getting the government, and the country, that we’ve earned.

  • “Just Ignore It…”

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    “Just ignore them and they’ll go away” is a long-standing stock response to behavior that is abusive, harmful, dangerous, and intolerable. In this edition of “TLDR” we break down this gaslighting behavior and call it out for what it is. It’s time to end this harmful and destructive narrative.

    In a departure from the norm for this edition of “TLDR,” this page is just a summary with the media files embedded. The canonical transcript is published at this link on Medium.Com. (Disclosure; I get paid for writing at Medium. This is a “friends link” that will ignore your free article limit if you’re not an existing Medium subscriber, or bypass the paywall if you’ve already read your five free Medium articles for the month.)